Application of the Brighter Smiles Playland Visitation (2024-25)
Arrangement and Guidance Notes

1. The Brighter Smiles Playland (“Playland”) is a free facility specially designed for the K2/N3 children.
2. The “Playland” is open from Monday to Friday (except for public holidays). There are 4 sessions in a day. Each session lasts for 1 hour and a maximum of 90 children can be accommodated.
3. The number of school staff and accompanying persons shall not exceed 10 in each visit.
4. The barrier free access facilities of our Division includes accessible service counter, accessible entrance, lift, accessible toilet and tactile guide path. For enquiry about barrier free access facilities, please contact our staff on duty or Access Officer at 2760 5225.
5. The following arrangement is adopted this year to process the “Playland” visitation (2024-25) application for kindergartens/nurseries in Hong Kong (K2/N3). Applications by other KG/NU grades or other organisation(s) will only be considered on individual basis, please contact us at 2199 9200 on 1 August 2024 (9:00am) or after. Any application prior to that date will not be accepted.

Priority Online Application

The Priority Online Application includes TWO stages:

First Stage: Your school can obtain a code online for the lot drawing procedures, and a “Designated Online Application Time Slot” will be allocated to your school by a lot drawing exercise conducted by our Division.

Second Stage: Your school can then make the online application during the “Designated Online Application Time Slot”.

First Stage: Obtain a code for the lot drawing procedures & be allocated the “Designated Online Application Time Slot” by a lot drawing exercise

1. Your school can obtain a code anytime online during the specified period below. (The code will be generated automatically by the system.)
   From 27 May 2024 (9:00 am) to 31 May 2024 (5:00 pm)

Points to note:

• Order of the codes is not related to the order of the “Designated Online Application Time Slot” that is allocated to the school. There is no need to obtain the code early. Schools can obtain the code anytime within the above period.
• Please update and confirm your school’s email address, fax number and contact number, etc. in the system in advance.

2. Method of obtaining a code for the lot drawing procedures

1. Please click
   
2. Enter your organization ID and password
3. Select “Obtain a code for the lot drawing procedures”
4. Print the code for record purpose. (A confirmation notice will also be issued to the school by email within 48 hours)

Points to note:

• Please log in using the aforesaid method.
• If the requests for obtaining the codes are excessive at one time point, the operation of the computer system may be interrupted and please log in again later.
• Each school is only allowed to obtain one code. Repeated request will not be processed by the computer system.
• The main school and its branches must obtain their individual codes.
• For schools which have not chosen the “Priority Online Application” arrangement, they can apply for the “Playland” visitation during the “Routine Online Application” period.

3. Allocation of the “Designated Online Application Time Slot” by a lot drawing exercise
   Date and Time: 6 June 2024 (4:00 pm)
   Venue: The Auditorium, 4/F, Argyle Street Jockey Club School Dental Clinic, 147J Argyle Street, Kowloon (Observation of the lot drawing procedures is welcome).

Points to note:

• Results of the lot drawing will be sent to school by email, and announced on the “Toothclub” website on 13 June 2024 after 4:00 pm.
• Please contact us if your school fails to receive the notification by 1:00 pm on 14 June 2024.
• In case of emergency, please visit the “Toothclub” website for further updates and announcement.

Second Stage: Make online application during the “Designated Online Application Time Slot”

Your school can log in the “Online Services of Oral Health Promotion Division” of the “Toothclub” website and make your “Priority Online Application” according to the “Designated Online Application Time Slot” during the 17 June 2024 to 8 July 2024.

Points to note:

• Each school is only allowed to make online applications within the designated time slot.
• The online application should be completed within 20 minutes, otherwise, the school should log in again.
• The school is required to enter the date, time of visitation and details of the school, such as the last name of the applicant, contact phone number, fax number, email address, number of participants, number of staff and accompanying persons, etc.
• After submitting the application, a confirmation notice will be issued to the school via email within 48 hours.
• Please verify the information at your earliest convenience and have it printed out as your record. You are required to produce the printed notice on the day of visitation.
• If amendment of the reserved visitation date or session time is needed after the designated time slot, please log in the system to process the request on or after 10 July 2024 (9:00 am).
• In the event of a red/black rainstorm warning signal or a typhoon signal number eight or above issued by the Hong Kong Observatory, the reservation system will continue to operate as usual. Schools can still proceed with priority online applications within their designated online application time slots.
• If a school is unable to log in to the "Brighter Smiles Playland" website of the Toothclub for online booking during their designated online application time slot, the school can log in once again during the next " designated online application time slot" to proceed with the application.
• In the event of unforeseen circumstances that disrupt the normal operation of the system, please stay tuned for further updates on the Toothclub website announcements.

Routine Online Application

From 10 July 2024 (9:00 am) onwards, all schools which do not choose the“Priority Online Application” can make their applications for the“Playland” visitation (2024-25) or modify their application information via the routine online service at the “Toothclub” website by logging in “Brighter Smiles Playland”.

Cancellation or Change of booking

You can cancel or make changes on your booking according to the following instructions through the internet directly or fax your booking confirmation document with marked changes to us at 2760 4073. For enquiries, please contact our staff at 2199 9200.

It is more convenient for you to change your booking information on internet.

Information for update	Valid period	Online	Fax the revised confirmation document
1. Change date of visit 2. Cancel visitation	60 days or more before the visit	Applicable	Applicable
	Less than 60 days before the visit	Not Applicable	Applicable
3. No. of participants 4. Contact information	14 days or more before the visit	Applicable	Applicable
	Less than 14 days before the visit	Not Applicable	Applicable

Except for class suspensions announced by the Education Bureau, schools will be recorded if their visitations are cancelled without 14 days prior notice or the number of visiting children is less than 70% of the booked number.

If a school has been recorded for two consecutive years, its application for visiting the “Playland” will be deferred for 2 months in the subsequent year.

Preparation guidelines for the visitation (Map)

1. Arrive 15 minutes before the visit with the confirmation notice for registration and arrange children to go to toilet and wash their hands.
2. The duration of the visit is one hour. For late arrival, dental therapist or oral health promoter will modify the scheduled duration and content of the activities accordingly.
3. Please assist in dividing the children into groups and keeping the order during the activities.
4. For the sake of hygiene, children shall not put any toys or objects of the “Playland” into their mouths during activities.
5. Teachers are welcome to take photos and videos as long as the activities will not be interfered.
6. Please prepare extra sets of children’s clothes for contingencies.
7. Arrange children to wash their hands after the visit.